Intercontinental Shanghai Jing' An By Ihg is a 5-star luxury hotel with an impressive glass façade, offering a range of high-end amenities including a full-service spa and indoor swimming pool. This hotel features well-furnished accommodations and various dining options to suit diverse tastes.
Rooms & Amenities
Rooms at Intercontinental Shanghai Jing' An feature modern comforts such as a 47-inch LCD TV, WiFi, a minibar, and an iPod docking station. Bathrooms include a bathtub and separate showers with rainfall showerheads, and some rooms offer city views.
Dining Options
Dining options include five restaurants offering Cantonese, Japanese, Sichuan, and international cuisine. Guests can choose from Jade for Cantonese dishes, Treasure Shabu for Japanese shabu shabu, and Sichuan Spice for authentic Sichuan cuisine.
Leisure & Services
The leisure facilities include a large indoor swimming pool and a well-equipped fitness center. Guests can also indulge in massages at the onsite spa, offering treatments for relaxation after a busy day.
Location & Transportation
Intercontinental Shanghai Jing' An is conveniently located with easy access to Shanghai Railway Station and several metro lines. Nearby attractions include the Jing'an Temple, People's Square, and the Bund, all easily reachable by public transport or car.
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
My stay at Intercontinental Shanghai Jing'An was quite a mixed bag. While I appreciated the spacious and clean room with a lovely view of the city, I faced several issues with the staff's service and the facilities. The check-in process felt disorganized, and my requests were not always handled efficiently. Overall, the hotel has potential but needs some improvements. 🌆
Rooms
7.0
My room was spacious and clean, situated on the 30th floor with a fantastic view of the city. However, I did notice a damp smell that lingered, and some amenities were not functioning properly.
Service
5.0
While most staff members greeted me with a smile, the service was inconsistent. The check-in was disorganized and my requests went unaddressed at times, leaving a less favorable impression.
Location
7.0
The hotel is conveniently located with easy access to the metro system and nearby restaurants, although it felt a bit far from the main attractions in Jing'an.
Dining
6.0
I enjoyed the dining options at the executive lounge, particularly during breakfast, but the variety was limited over my stay, leading to some monotony in choices.
Facilities
5.0
Facilities like housekeeping were good, and I appreciated the prompt return of my laundry. However, the front desk staff seemed poorly equipped to address problems effectively.
Christian
United Kingdom,
February
2025
7.4/10
During my recent stay at the Intercontinental Shanghai Jing' An, I enjoyed the cozy rooms and friendly service, though I faced some challenges with the breakfast options and some aspects of the dining experience. The location is convenient for accessing various attractions, but the surrounding area lacks vibrancy. Overall, it's a decent choice, especially for business travelers seeking comfort and accessibility.
Rooms
8.0
My room was modern and cozy, with the decor suggesting recent renovations, though I experienced issues with the air conditioning and an odd odor from the bathroom. After a technician visit, the air conditioning was fine.
Service
8.0
The service was generally polite and helpful, particularly from the staff at the lobby, although I encountered some minor setbacks during dinner service.
Location
6.0
The hotel is right across from the main railway station, making it quite accessible to travel around, although the immediate area lacks interesting attractions.
Dining
5.0
I found the breakfast offerings underwhelming with limited options like no fresh juice or a variety of breads, but dinner at the Jade restaurant was a standout with delicious food.
Facilities
7.0
Facilities were adequate, although their response to calls could be slow, and the welcome drink was a nice touch. I appreciated the clean and tidy housekeeping.
Bob
United Kingdom,
January
2025
5.6/10
I had a fantastic stay at the Intercontinental Shanghai Jing'An. The hotel is beautifully designed and the rooms are spacious and comfortable, offering a great view of the city. While I enjoyed the breakfast and the attentive staff, I faced a few challenges with communication regarding my laundry service. Overall, I would recommend this hotel for a special visit to Shanghai.
Rooms
8.0
The room was clean, spacious, and well-appointed, complete with a lovely view. However, I encountered an issue with the air conditioning, which was a bit warm and required multiple technician visits to adjust.
Service
7.0
Most of the staff were incredibly courteous and helpful, particularly in the Club Intercontinental Lounge. However, I was disappointed with how my laundry issue was handled. I wasn’t informed about needing a deposit and had to wait longer than expected to retrieve my clothes.
Location
10.0
The hotel is perfectly located right across from the Shanghai Railway Station, making it easy to access the metro and other parts of the city. This significantly cut down on my travel time while exploring Shanghai.
Dining
8.0
The breakfast offered a fantastic spread of both Western and Chinese options, though I noticed some of the hot dishes, like bacon, were a bit cold later in the morning. Overall, dining options were enjoyable.
Facilities
9.0
The hotel facilities, including the gym and pool, were in excellent condition and well-maintained. Room service was also available, which added convenience to my stay.
Leo
United Kingdom,
November
2024
5.4/10
I had a good stay at the Intercontinental Shanghai Jing’An, with impressive service and a lovely atmosphere. The location was convenient, being close to metro stations and shopping options, making it easy to explore the city. However, there were a couple of small issues with the food offerings in the lounge and some inconsistencies in staff attentiveness during check-in that need addressing.
Rooms
10.0
My room was spacious, super-clean, and had an amazing view of Shanghai's skyline. The attention to cleanliness by the housekeeping staff was really good, making my stay even more comfortable.
Service
8.0
Most of the staff were friendly and attentive, especially in the club lounge. Special thanks to Leon, Fairy, and the kitchen staff for going above and beyond. However, the check-in experience was a bit off due to some miscommunication regarding my laundry.
Location
9.0
The hotel's location is quite strategic, being just across from the Shanghai Railway Station and close to several metro lines, which made it easy for me to reach other parts of the city. Plus, there are plenty of shopping malls nearby.
Dining
8.0
I enjoyed the offerings in the club lounge, which included breakfast, afternoon tea, and evening snacks. Although the food variety seemed less compared to my last visit, the quality was still high. My only complaint was the service style, where I had to wait for drinks instead of helping myself.
Facilities
8.0
The hotel offers great amenities including room service, laundry, and well-maintained common areas. I particularly appreciated the efficient gym facilities, but I wished for a more robust mini bar selection in my room.
Henry
United Kingdom,
October
2024
5.8/10
I had a lovely stay at the Intercontinental Shanghai Jing' An. the hotel is beautifully designed and my suite was spacious with great amenities. The breakfast in the executive lounge was varied and enjoyable, though I faced some challenges during check-in and check-out. the process was a bit lengthy compared to what I expected.
Rooms
9.0
The suite I stayed in was spacious and well-equipped, offering all the necessary amenities. The shower was excellent and the bed very comfortable.
Service
7.0
While most staff members were friendly and efficient, I did encounter some inconsistencies. particularly at the front desk, where they seemed less knowledgeable about room types.
Location
9.0
The location was perfect. just a short walk to the Shanghai Railway Station and close to shopping areas, making it convenient for exploring the city.
Dining
8.0
Breakfast offered a great variety, although some dishes like the bacon were a tad cold by the time I got there. I did enjoy the diverse options available.
Facilities
8.0
The hotel had excellent facilities, including a well-equipped gym and an inviting pool. room service and other services were also quite good.
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